Privacy Policy

Last Updated: [5/21/2026]
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Yunly International Co., Ltd ("Yunly," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the virtual reality games and applications developed by HyperLabz and published by Yunly on the Meta Horizon Store (collectively, the "Games").
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By using our Games, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

When you use our Games, we collect the following categories of information:

a. Information you provide directly

Custom display name you choose for leaderboards and in-game identification.
Communications you send to us (e.g., support requests sent to info@yunly.com).

b. Information collected automatically

Gameplay data: progress, scores, achievements, session length, in-game actions, and statistics.
Technical data: device model, operating system version, headset type, language settings, IP address, and general location derived from IP (country/region level).
Crash and diagnostic data: error logs, crash reports, and performance metrics.

c. Information received from Meta

When you access our Games through the Meta Horizon Store, the Meta Platform SDK may provide us with a Meta-issued user ID and entitlement information used to verify your access to the Games. We do not receive your Meta account password, email address, or payment information.

2. How We Use Your Information

We process your information for the following purposes:

To operate, maintain, and provide the Games (contractual necessity).
To enable features such as leaderboards and progress tracking (contractual necessity).
To diagnose technical issues, fix bugs, and prevent crashes (legitimate interest).
To analyze player behavior, improve gameplay, and develop new content (legitimate interest).
To provide customer support and respond to your inquiries (legitimate interest).
To comply with legal obligations (legal obligation).
To protect our rights, property, and the safety of our users (legitimate interest).

3. Legal Bases for Processing (EU/UK Users)

If you are located in the European Economic Area, United Kingdom, or Switzerland, we rely on the following legal bases under the GDPR / UK GDPR:

Contractual necessity — to provide the Games and features you request.
Legitimate interests — to improve our Games, ensure security, and analyze performance, provided these interests are not overridden by your rights.
Legal obligation — where we are required to process data by law.
Consent — where applicable, and which you may withdraw at any time.

4. Third-Party Service Providers

We use the following third-party services to operate our Games. Each provider processes data according to its own privacy policy:

Microsoft Azure PlayFab — backend services including leaderboards, player data storage, and analytics. Data may be processed on Microsoft Azure servers in various regions. See Microsoft's privacy statement at https://privacy.microsoft.com.
Meta Platforms, Inc. — distribution platform (Meta Horizon Store) and Meta Platform SDK for entitlement verification and platform features. See Meta's privacy policy at https://www.meta.com/legal/privacy-policy/.
Unity Technologies — game engine and associated diagnostic services. See Unity's privacy policy at https://unity.com/legal/privacy-policy.

These providers act as data processors or independent controllers as applicable, and are contractually required to protect your information.

5. Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information in the following circumstances:

With the service providers listed in Section 4 as necessary to operate the Games.
When required by law, legal process, subpoena, or government request.
To enforce our terms, protect our rights, or address security issues.
In connection with a merger, acquisition, or sale of assets, in which case you will be notified.
With your consent or at your direction.

Your chosen display name and associated scores may be visible to other players on public leaderboards.

6. International Data Transfers

Our service providers may store and process your information in countries outside your country of residence, including the United States and other jurisdictions. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, or equivalent mechanisms, to protect your information during international transfers.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy:

Leaderboard and gameplay data: retained while your linked Meta account remains active in our Games, or until you request deletion.
Crash and diagnostic logs: typically retained for up to 12 months.
Support communications: retained for up to 24 months after resolution.
Information required by law: retained for the period required by applicable law.

8. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our service providers (including Microsoft Azure PlayFab and Meta) also maintain industry-standard security practices. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

For all users:

Request access to the information we hold about you.
Request correction of inaccurate information.
Request deletion of your information.

For EU/UK/Swiss users (GDPR / UK GDPR):

Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time (where processing is based on consent).
Right to lodge a complaint with your local data protection authority.

For California residents (CCPA/CPRA):

Right to know what personal information we collect and how it is used.
Right to delete personal information.
Right to correct inaccurate personal information.
Right to opt out of "sale" or "sharing" of personal information (note: we do not sell or share personal information as defined under the CCPA).
Right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, contact us at info@yunly.com. We will respond within the timeframe required by applicable law. We may need to verify your identity before fulfilling your request.

10. Children's Privacy

Our Games are not directed at children under the age of 13 (or the equivalent minimum age in your jurisdiction, such as 16 in some EU countries). We do not knowingly collect personal information from children under this age. Meta Horizon Store accounts are subject to Meta's own age policies. If we become aware that we have collected personal information from a child without verifiable parental consent, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us at info@yunly.com.

11. Third-Party Platforms

Our Games are distributed through the Meta Horizon Store. Your use of the Meta platform is also subject to Meta's Privacy Policy and Terms of Service, which we do not control. We encourage you to review them.

12. Data Breach Notification

In the event of a data breach affecting your personal information, we will notify affected users and relevant authorities as required by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page and revise the "Last Updated" date. Material changes will be communicated through the Games or other appropriate means.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Yunly International Co., Ltd
Email: info@yunly.com

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End User Privacy Policy